Returns & Warranties
RETURN POLICY:
When not satisfied with your purchase you may return your order for a complete refund within thirty (30) days from the date of purchase.
Returned items must be in resaleable condition: unworn, unused, unwashed, in the original packaging with all original tags attached, with the Return Authorization number marked on the parcel.
Defective items will either be refunded following evaluation from Customer Service.
PROCEDURE:
- Place the return form included with your original shipment in a box along with the products being returned.
- Attach the included return label to the box.
- Please visit www.purolator.com or www.canadapost.ca to find the nearest drop off location based on the return label provided.
Please send an email to online@fallenfootwear.ca letting us know the order is being returned so we can check for its arrival or if you are missing the provided return label.